Privacy Policy

Truenest Construction Ltd is the data controller for personal data collected through this website. Our address is Flat 1, 55 Waverley Gardens, London, England, NW10 7EE. Contact us at admin@truenestconstruction.co.uk.

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Project information you provide via our contact form or enquiries
• Technical data such as IP address, browser type, and pages visited
• Communications we exchange with you

We collect data directly from you when you contact us, and automatically through standard website analytics.

We use your personal data to:

• Respond to your enquiries and manage your project
• Provide quotes, invoices, and project documentation
• Comply with legal and regulatory obligations
• Improve our website and services

We will not use your data for marketing without your explicit consent, and we will never sell your personal data to third parties.

We process your personal data on the following legal bases:

• Contract: to fulfil our contractual obligations to you
• Legitimate interest: to respond to enquiries and improve our services
• Legal obligation: where required by law
• Consent: where you have given us explicit consent

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Project-related data is typically retained for 6 years after project completion in line with standard contractual limitation periods. Contact enquiry data is retained for up to 2 years.

We may share your data with:

• Subcontractors and suppliers where necessary to deliver your project
• Professional advisors (accountants, solicitors) under confidentiality obligations
• Regulatory authorities where legally required

We do not transfer your data outside the UK or EEA.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to or restrict certain processing
• Data portability where applicable
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at admin@truenestconstruction.co.uk. You also have the right to lodge a complaint with the ICO (ico.org.uk).

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is entirely secure, and we cannot guarantee the security of data transmitted to us electronically.

This website may use essential cookies to ensure basic functionality. We do not use tracking, advertising, or analytics cookies. By continuing to use this website you consent to essential cookies being placed on your device.

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically.